Pricing

$30 per
scored user.

Human or AI agent.

Per month. You pay for the reps whose calls get scored. Managers, admins, viewers and pending invites are free.

Works with what you already run. See integrations →

See the plans Read the fine print ↓

Published rates are founder rates. They lock at sign-up for the first cohort.

Three plans, or start free

Pick the sources,
pay per scored user.

Same score, same rubric, same Referee on every plan. For reps and AI agents. What changes is how many systems we read from and how deep the team view goes.

Solo
One team, one source
$30per scored user / month
Minimum 1 rep
Or $300 per scored user / year, two months free.
Start with Solo
Sources
1 interaction source. Either a notetaker for online meetings (Fireflies, Fathom, Granola) or a dialer for phone calls.
Includes
  • Sales Score 0-100 per scored user
  • 18-skill breakdown with transcript citations
  • Weekly refresh
  • Referee: a human decides every dispute
  • Interactions Log and reports
Activation. First paid month includes a 1-month retro snapshot of your existing calls.
Free seats: managers, admins, viewers
Recommended
Team
Calls plus CRM, whole roster
$50per scored user / month
Minimum 1 rep. No floor.
Or $500 per scored user / year, two months free.
Book a demo
Sources
1 interaction source + 1 CRM. Notetaker (Fireflies, Fathom, Granola) or dialer, plus Zoho, HubSpot or Pipedrive.
Includes
  • Everything in Solo
  • Team Leaderboard, every rep on one standard
  • Two-sided rep and manager views
  • CRM-linked reports
Activation. First paid month includes a 3-month retro snapshot of your existing calls.
Free seats: managers, admins, viewers
Custom
Larger teams, custom stacks
From $5,000per month
Priced per team
Talk to us
Sources
Any, including custom. Multiple notetakers and dialers, Creatio and other CRMs, BI exports.
Includes
  • Everything in Team
  • Custom agents
  • Custom playbook and rubric
  • Custom connectors
  • Larger teams
Onboarding. Playbook tuning to your deal motion, run with you.
Free seats: managers, admins, viewers
Free
Try it on your own calls first
$0no card needed
  • Pick 5 of your own calls a month and get a Sales Score on each
  • One person, one source: a notetaker or a dialer
  • One 33-minute Rematch trial on a practice call
  • Upgrade to Solo or Team any time; your scored calls stay

You only pay for
scored users.

Managers, admins and viewers are not discounted. They are free because we do not score them. Big Sister scores the reps whose calls are the product; a manager's calls never enter the Sales Score, the leaderboard or the team average, so there is nothing to bill for. The price follows from what the product measures.

Scored user
Anyone whose calls are scored, human or AI agent.
Billed
Manager
Not scored, so nothing to bill.
Free
Admin
Runs connectors and settings.
Free
Viewer / invite
Read-only and pending invites.
Free
1 rep
Team starts at one scored user
No floor. Three reps pay for three. Managers, admins and viewers stay free.
$500
Per custom agent, per month
Custom agents are priced on top of seats, from $500 each. Available on Custom.
150
Scored interactions per scored user, per month
Fair use. Almost no rep hits it. If yours does, we will tell you before it costs you anything.

These are the
founder rates.

$30 and $50 are the first-cohort numbers, published rather than negotiated. They lock at sign-up and do not move when the public rate rises. No contract required to get them — pay monthly and cancel when you want, or pay annually and take two months free.

Start with Solo

Scoring a team? Book a demo.

Common questions

Straightforward answers.

Per seat or per team?
We used to bill per team. We now bill per scored user, human or AI agent, and the argument against per-seat still stands: charging by head creates an incentive to leave weak reps off the standard, which kills the point of a team-wide score. So the principle moved from pricing to policy. Pricing is per scored user, human or AI agent. The whole team goes on the standard. We do not onboard partial rosters.
Who counts as a scored user?
Anyone whose calls we score, human or AI agent. Sales managers, admins and viewers are not scored, so they are free - full access to every dashboard, no bill. If a manager also sells and you want their calls scored, mark them as a rep and they are billed like one.
What is the retro snapshot?
On your first paid month we score your existing call history: 1 month on Solo, 3 months on Team. You open the product to real scores on your own calls, not an empty dashboard.
Is there a free trial?
There is a Free plan instead: pick 5 of your own calls a month and get a Sales Score on each, no card. On a paid plan, the retro snapshot scores your existing history in the first month. See the Free plan →
What do I need to connect?
Two things, and only one on Solo. First, wherever the conversation happens: a notetaker for online meetings (Fireflies, Fathom, Granola) or a dialer for phone calls. Second, on Team, your CRM: Zoho, HubSpot or Pipedrive. Custom covers anything else, including Creatio, extra dialers and BI exports.
Can I change plans?
Yes, monthly. Move between Solo and Team, add or remove scored users, at the start of any billing month.

Fair use: 150 scored interactions per scored user per month, pooled across the team. Custom agents from $500 per agent per month, billed on top of seats. Prices in USD, excluding tax.

Put the whole team
on one standard.

$30 per scored user, human or AI agent, on Solo, $50 on Team. Founder rates lock at sign-up.

Start with Solo →
Founder rates lock at sign-up. Start with Solo →